Privacy Policy – Software Company

At Winbiz ID we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our services, software, or interact with our website.

1. Information We Collect

We may collect and process the following types of personal data:

    • Personal Information: Name, email address, phone number, and other contact details.
    • Account Information: Username, password, and usage information related to your account.
    • Billing Information: Payment details, billing address, and transaction history.
    • Technical Information: IP address, browser type, operating system, device information, and software usage data.
    • Cookies and Tracking Information: Cookies, web beacons, and similar technologies to track your usage and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

    • To provide and maintain our software, services, and website.
    • To process transactions and manage customer accounts.
    • To improve our products, services, and customer support.
    • To communicate with you regarding updates, promotions, or support requests.
    • To analyze trends and usage to enhance our software’s performance.
    • To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

    • Service Providers: We may share information with vendors, consultants, and other service providers who need access to the information to perform services on our behalf (e.g., payment processors, hosting services).
    • Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
    • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

    • Access: You may request access to the personal data we hold about you.
    • Correction: You can request the correction of inaccurate or incomplete data.
    • Deletion: You may request the deletion of your personal information, subject to legal obligations.
    • Data Portability: You may request to receive your personal data in a structured, commonly used format.
    • Withdrawal of Consent: You can withdraw your consent for us to process your data at any time

To exercise these rights, please contact us at [Contact Information].

5. Data Security

We take appropriate measures to ensure the security of your personal information, including encryption, secure servers, and access controls. However, no data transmission over the internet is 100% secure, and we cannot guarantee the security of your information.

6. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Third-Party Links

Our website or software may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party sites you visit. 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

    • Email: [email protected]
    • Phone: +62 878-3934-1962
    • Address: Jl. Jendral Ahmad Yani (By Pass) Biz Center Oasis Blok A VII No. 9 Kawasan Grage City – Cirebon 45113 – West Java – Indonesia